GDPR REGULATIONS. MY COMMITMENT TO YOU.
A Touch of Glamour Privacy Notice
The following privacy notice outlines how A Touch of Glamour Beauty by Mich collects, uses, protects and transfers your personal data A Touch of Glamour Beauty by Mich is a salon that provides services including Beauty and holistic treatments and massage].
The data protection officer/data owner for the organisation is Michaela Dunn You can contact the data protection officer/data owner by sending an email to Michaela Dunn firstname.lastname@example.org or writing 3 Kirke Park, Methil, Fife. KY8 2JX
Personal data collected
The personal data that we collect is:
· Home address
· Email Address
· Date of Birth
· Phone number
· Health information
Purpose and Legal Basis for Processing
A Touch of Glamour Beauty by Mich takes your privacy seriously and we will never sell or rent your
Personal data to any third party. Sharing of your data and direct marketing activities, are only carried out, with your express consent that you are free to withdraw at any time. We need to obtain and process your personal data to provide you with our products, Services, and treatments, to fulfil our business and legal obligations. We will never collect any personal information from you that we do not need or retain any data that is no longer necessary for the purposes specified in this notice.
Where we request sensitive personal data from you, i.e. health or medical data, the reason(s) for the request, will be clearly given. along with the purposes of the processing. Explicit consent through a signature will always be required for us to obtain and process your health information.
Who is processing my data?
A Touch of Glamour Beauty by Mich 3 Kirke Park, Methil, Fife. KY8 2JX are the data controller and processes your personal information for the purposes laid out in this privacy notice.
Your personal data is processed to:
· Collect specific personal data (name, address, email, contact number, DOB) that is required to enter into a contract to sell a product or service.
· Engage in communication with you including confirmation and reminders of appointments, and requests to cancel or change bookings.
· Collect Health information to perform the agreed services appropriately, and potentially highlight areas that products and services may cause issues to clients because of their health.
· Ensure a safe service and provide industry standard advice.
· Select relevant offers, promotions, and information for you.
· Estimate the number of customers we have.
· Hold personal data that is required by law or to respond to legal process.
· Hold for insurance purposes.
· Store customer records.
Your rights as the individual
If your personal data is held by A touch of Glamour Beauty by Mich, you hold particular rights over it.
Where you have provided consent for us to contact you as part of our marketing services, you have the right to modify or withdraw your consent at any time by using the unsubscribe option accompanied with all of our direct marketing or by contacting the A touch of Glamour Beauty by Mich Data Officer.
You also have the right:
· To be informed of how your personal data will be used before it is collected.
· To access your personal data and to information, on how your information is used after it has been gathered.
· To have personal data corrected if it is incomplete, inaccurate, or out-of-date.
· To request the removal or deletion of personal data where there is no compelling reason for its continued processing.
· To restrict processing, to ‘block’ processing of your personal data.
· To data portability, having your data moved, copied or transferred from
[Organisation] to another organisation in an easily readable format.
· To object to direct marketing from us.
Special categories of personal data collected
Health questions may be asked in many of our consent forms, to potentially highlight treatments that may have a negative effect on your health; due to medication, you are taking, or a condition you have. A touch of Glamour asks for consent prior to gathering and processing this information. At any time after giving consent, you can withdraw you consent, subject to legal, insurance and contractual restrictions (see more on ‘your rights as an individual’). Your privacy is very important to us and we only use this information for determining your suitability for the treatment.
Process of collection
Your personal data is collected when you provide it to us through software, our website, over the phone, in A Touch of Glamour beauty by Mich, by email, social media, in writing or any other means by which you provide it to us. Information is stored using software platform if installed as well as some level of paper record keeping.
A Touch of Glamour Beauty by Mich gives you access to information about your [GG2] account and
Bookings through Wix or Facebook software, for the limited purpose of viewing and updating that information.
A Touch of Glamour beauty by Mich does not collect the personal data of children under the age of 16 without [GG3] parental or guardian consent. If you believe that we hold any information from or about a child under age 16.Please contact A Touch of Glamour beauty by Mich, if we cannot immediately obtain appropriate parental or guardian consent, will remove the personal data from storage.
Data [GG4] Sharing
Your personal data is shared only with representatives in cases that customer support and troubleshooting is required for the salon. A Touch of Glamour beauty by Mich, do not share your personal information with any third-party without your prior consent, other than those already disclosed in this privacy notice or as part of our legal obligations under the relevant data protection laws.
Use of Data Processors [GG5]
Data processors are third parties who provide some elements of our business services for us. Where we use a third party, we have strict agreements in place governing the processing of your personal data, on which no action can be taken, without instruction from us. The third parties with whom we work will never share or disclose your personal information and will hold it securely at all times.
How Long Do We Keep Your Data?
A Touch of Glamour beauty by Mich retains your personal data for as long as necessary to provide you with our services as our client. A Touch of Glamour beauty by Mich, are required under tax laws to keep your personal data for a minimum of 7 years. Health and Safety records will be retained for 10 years and where we have your consent for marketing purposes; we will retain the minimum required data until you notify us that you no longer wish to receive such information.
The criteria for which we would continue to process your personal information includes:
· Where there is a legal basis, obligation, or legitimate interest to continuing processing your personal information
· Where processing is necessary for the establishment, exercise or defence of legal claims
Transfers of personal information
When your personal data is processed through a software programme, all of it is held within the EU.
Consequences of not providing your Personal information to A Touch of Glamour Beauty by Mich,
In the event that you want to purchase a product or service from A Touch of Glamour beauty by Mich, certain personal information is required to enter into a contract with you. A Touch of Glamour beauty by Mic will not be able to enter into a contract with you to fulfil an attempt to purchase a product or service if you do not provide your personal information.
As noted in this privacy statement, we are processing your personal data to comply with legal and statutory obligations and in the performance of a contract. You can always choose not to provide personal information; however, we will be unable to provide certain products, services and treatments in these instances.
Safeguarding your Personal Data
Appropriate measures will be taken to protect your personal data from access from unauthorized persons or inappropriate access, internal or external. Your connection
Any paper files, recording your personal data is held in a locked filing cabinet or safe. Authorised personnel in the salon can only access these. Employees are only assigned specific access rights and can only access the salon software with the PIN number assigned to them by the management of the
In the occurrence that you want to make a complaint about how your personal data was gathered, how it is being processed by [insert salon name] (or third parties used by A Touch of Glamour beauty by Mich, or you are not satisfied about how a complaint has been handled, you retain the right to lodge a complaint directly with the supervisory authority and A Touch of Glamour beauty by Mich. All so A Touch of Glamour beauty by Mich. Data Protection Officer/ GDPR Owner.
Data Protection Supervisory Authority
Data Protection Commissioner, Canal House, Station Road, Portarlington, Co. Laois,
Ireland [GG7] R32 AP23
+353 (0) 57 8684800
Data Protection Commissioner, Information Commissioner's Office, Wycliffe House,
Water Lane, Wilmslow, Cheshire [GG8] , SK9 5AF
+44 (0) 303 123 1113
A Touch of Glamour beauty by Mich Data Protection Officer/GDPR Owner
Michaela Dunn 3 Kirke Park, Methil, Fife. KY8 2JX [GG1]
Any other reasons to access the data?
[GG2] Please comment on what the salon clients can do with their account
[GG3] Age 13 needs to go in for salons in England.
Age in Ireland 16 at the moment but it has been recommended that it change to 13 and this could happen before May 25th 2018.
[GG4] I have not included the sharing of anonymised data here, as data that is completely anonymised and the individual can no longer be identified because or through that data, is no longer classed as personal data and so is not under the remit of the GDPR.
[GG5] The salon needs to include other data processors that they use here. Example Payroll Company
[GG6] Explain why the salon uses software.
[GG7] Use this address if the salon is in Ireland.
[GG8] Use this address on the form if the salon is in England.
We receive, collect, and store any information you enter on our website or provide us in any other way. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer and connection information and purchase history. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information (including name, email, password, communications); payment details (including credit card information), comments, feedback, product reviews, recommendations, and personal profile.
We collect such Non-personal and Personal Information for the following purposes:
To provide and operate the Services;
To provide our Users with ongoing customer assistance and technical support;
To be able to contact our Visitors and Users with general or personalized service-related notices and promotional messages;
To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which our business partners or we may use to provide and improve our respective services; To comply with any applicable laws and regulations.
Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases, and the general Wix.com applications. They store your data on secure servers behind a firewall.
All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express, and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.
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